Frequently Asked Questions for Students

We will update this page and our responses as we receive more questions, and as we receive guidance from Yolo County and the State of California. Because health guidelines are being updated on an almost daily basis, please check this FAQ regularly to see if answers to your questions have changed.

Housing and Dining

If the numbers of COVID-19 cases increase, will campus suspend operations again? If operations are suspended, what happens to students living on campus? Will they be able to stay?

If the campus is ordered by public health officials for any reason to further reduce occupancy in our housing facilities, Student Housing will work to house any students that do not have alternative housing available to them, while staying in compliance with any mandates laid out by campus, county or state health officials.

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Will parents be allowed to come pick up their students in residence halls if they become ill with COVID-19?

If a UC Davis student is quarantined or isolated, they must remain within their rooms for the duration of the quarantine or isolation in compliance with state and county public health guidance from July 24. The campus will provide isolation rooms and food services for students living in on-campus housing. One of the purposes of the quarantine or isolation is to prevent any potential, further spread of COVID-19. This guidance may change based on guidance from county and state quarantine and isolation mandates.

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If housing is not guaranteed, will I get my deposit back?

Because many students rely on us for their housing and meals every year, Student Housing and Dining Services is committed to being open this fall.

However, if campus receives public health guidance to reduce housing density for fall quarter due to COVID-19, we may have to work with students to cancel their housing contracts. Students who choose to or are asked to cancel their contracts will have their reservation fee credited to their student account. If needed, additional details on the cancellation process will be provided. Contract cancellations, except when mandated by public health guidance related to COVID-19, are subject to the contract cancelation policy outlined in the housing contract.

Student Housing and Dining Services sent students with a Residence Hall Contract an email on July 8 with complete cancellation information, including fees and deposits. Please review this email for specifics regarding cancellation details and associated fees. Residents have also received subsequent communications regarding updates to the cancellation deadline.

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Will I still have roommates in the residence halls?

Student Housing and Dining Services has modified housing density for residence halls to align with public health guidance, and we are planning to offer single-occupancy bedrooms for 2020-21. Residents will pay the double-occupancy rate. We are working with our campus partners to help aid qualified students in situations of financial distress. If this applies to you, please email the Student Housing and Dining Services office for assistance.

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What is physical distancing going to look like within the residence halls?

Pending public health guidelines, common spaces such as living rooms will be open; however, physical distancing still needs to be at least 6 feet or greater at all times. Each resident will be assigned to a specific restroom. In addition, face coverings must be worn at all times whenever you are outside your bedroom.

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What will physical distancing look like in the dining commons?

At this time, we anticipate most students will take their food to go; we’re currently looking at offering online orders with “curbside pickup” as an option to streamline to-go meals. We also hope to have limited indoor seating, with seats spaced 6 feet apart, and are looking into the feasibility of table reservations to streamline dine-in services. To-go service is available at all dining commons, while dine-in service will be available only to students living in that residence hall area (for instance, Segundo residents will dine in Segundo Dining Commons only). In addition, face coverings must be worn on campus, including inside the dining commons, with the exception of when eating at the table.

There will be no self-serve or buffet style in the dining commons and seating will be reduced. Residents can order lunch or dinner to-go and pick these up at a designated time using an app.

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What happens if someone in my residence hall gets sick with COVID-19?

If a residence hall student tests positive for COVID-19 or is diagnosed by a physician, guidance will be given by the Yolo County Health Department and UC Davis Student Health and Counseling Services (SHCS). The student will be temporarily relocated to an assigned isolation space for a time period defined by public health authorities and CDC guidelines (typically 14 days).

Students who may have had contact with someone who tests positive for COVID-19 or who has been diagnosed with COVID-19 will be evaluated and given direction by SHCS. They will either be moved to a quarantine space or asked to monitor their health.

Isolated and quarantined students living on campus will be provided food and health care for the duration of their isolation or quarantine.

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Will there be contactless ways to access spaces that require a student ID?

Spaces requiring AggieCards for access are contactless. For example, accessing the Dining Commons is done by contactless swiping through a card reader before walking into the Dining Commons; accessing residence halls themselves, as well as their computer centers, is done by swiping the AggieCard through a card reader to unlock the door. There are no interpersonal contacts required for access. Students should continue to wear their face coverings and allow appropriate physical distance between themselves and others at all times.

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How will decisions be made about who gets to live in the residence hall if there are room caps?

Currently, Student Housing and Dining Services can house all students who have housing contracts.

We are currently developing protocols for establishing housing priority in the event public health agencies direct us to reduce housing density. We will share these protocols once they are finalized.

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What happens if my child is quarantined because they have or were exposed to COVID-19? Can I come get them?

If a UC Davis student is quarantined or isolated, they must remain within their rooms for the duration of the quarantine or isolation based on state and county public health guidance. One of the purposes of the quarantine or isolation is to prevent any potential, further spread of COVID-19. This guidance may change based on guidance from county and state quarantine and isolation mandates.

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Should I come live on campus or stay at home? When will I know if I have any in-person classes that would mean I should come and live in Davis?

Please review the information provided in the Classes and Instruction section regarding remote and in-person instruction. We recommend students make the best decision for their academic goals and personal health. Decisions will almost certainly vary for each student.

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What is the guidance for students who live in Sol at West Village, The Colleges at LaRue, 8th and Wake, Russell Park, LaRue Park, Co-ops, fraternities or sororities?

These properties are not owned by the campus and have their own housing policies. Please contact your building/house manager for details. In the event your current housing will close down and you do not have other options or would prefer to stay in Davis, please e-mail the Student Housing and Dining Services Office for assistance in securing a university housing contract.

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What is the guidance for students living in private, rental housing?

We know many of you are struggling with your plans for private housing in Davis, on and off campus. In a recent joint statement, UC Davis and the city of Davis outlined our efforts to provide support and resources on housing issues. In addition, we encourage you to review the City of Davis eviction moratorium and economic relief measures that have been extended through Sep 30 and the Yolo County’s Eviction Prevention Ordinance will remain in effect for 180 days after public health and local emergencies are terminated. 

If you live in a privately-owned and managed residence, you are responsible for paying rent for the remainder of the term of your lease unless your landlord has provided a written confirmation that the full rent is not due. We recommend you contact the person or company who manages your lease to understand your options.

Students may also access the following resources for additional help:

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What do I do if I am experiencing a housing crisis or may lose housing?

If you are experiencing a housing crisis or may lose housing, please contact the Aggie Compass Basic Needs Center for support. They offer a variety of housing resources, including:

  • Emergency shelter and transitional housing 
  • Housing assistance grants
  • Rent Subsidy Program
  • College Focused Rapid Rehousing Program

Resources can be accessed by submitting a Basic Needs Assistance Form.

For more specific information about Student Housing and Dining Services, please visit housing.ucdavis.edu.

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