Frequently Asked Questions for Students

We will update this page and our responses as we receive more questions, and as we receive guidance from Yolo County and the State of California. Because health guidelines are being updated on an almost daily basis, please check this FAQ regularly to see if answers to your questions have changed.

Student Health and Counseling

Will I be able to access health care at Student Health and Counseling Services?

Yes, Student Health and Counseling Services (SHCS) remain open for students. Visit the Health-e-Messaging portal for most medical and mental health appointment scheduling.

  • Medical visits: Schedule a telephone visit through the Health-e-Messaging portal to initiate care. Speak with a Student Health Center nurse during normal business hours or the after-hours nurse advice service by calling 530-752-2349.
  • Mental health visits: Please review the COVID-19 Mental Health Resource Flyer for more information about mental health appointments, crisis support and self-care that is available, based on where you are residing this fall.

Looking for more information or additional services? Please review the Student Health and Well-being Resources flyer for a complete list of available services.

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What mental health resources are available?

Regardless of where students are residing for the fall, there are a variety of mental health resources available. Please review the COVID-19 Mental Health Resource Flyer for more information about mental health appointments, crisis support and self-care.

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Do I have to complete the Daily Symptom Survey?

Everyone — students, employees, visitors — must complete a Daily Symptom Survey before entering a university-managed facility. A daily symptom survey is a requirement for all UC Davis-operated facilities anywhere in California and serves as a reminder to pay attention to your symptoms.

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What do I do if I become sick?

Students who are sick or have questions about COVID-19 or other conditions are encouraged to contact Student Health and Counseling Services (SHCS) for a telehealth visit with a nurse or medical provider for further assessment and advice. Make an appointment online or call 530-752-2349.

SHCS is testing for COVID-19 in accordance with California Department of Public Health (CDPH) and Yolo County Public Health testing guidelines. Viral testing is prioritized for hospitalized individuals and for investigation and management of outbreaks, under the direction of state and local public health departments.

Testing is then prioritized for all other individuals with COVID-19 symptoms, close contacts of confirmed cases and high-risk individuals who are asymptomatic but fall into key demographics as identified by CDPH. Testing, especially testing for asymptomatic individuals, is also based on local laboratory capacity and resources.

Insurance companies are covering COVID-19 testing in most circumstances when medically indicated. If a registered student obtains medically indicated COVID-19 testing at SHCS, there will be no out of pocket cost to that student for that test.

Information about COVID-19 testing in Yolo County is available on the county’s website. Please note that participants must be residents of the county and present proof in the form of a document displaying their name and address, such as a driver’s license, ID card, utility bill or rental agreement. The California Department of Public Health also offers help to find testing sites.

Students should also communicate with their instructor and advisors to provide any relevant updates and coordinate regarding any impact their illness may have on their class work.

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Will testing be required for students?

UC Davis is establishing a rapid screening and testing program. Students living on campus will be tested or will need to provide proof of testing within the prior 72 hours as part of the move-in process with Student Housing and Dining Services, and then are expected to be tested at least weekly throughout the quarter. After the pilot phase of the UC Davis program is complete, this saliva-based testing will be opened up to all students and employees working on the Davis campus.

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What happens if I’m diagnosed with COVID-19?

If a student tests positive or a doctor diagnoses a student with COVID-19, the student should call Student Health and Counseling Services at 530-752-2349 so that we can be aware and coordinate care if needed. In addition, please follow the campus reporting protocol to report a positive test or diagnosis for COVID-19.

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How do I know if I need to isolate or quarantine?

Directives for UC Davis students to isolate or quarantine will be provided by Student Health and Counseling Services (SHCS), including students who live off campus if they do not have appropriate options at their primary residence. The university is setting aside isolation and quarantine facilities. UC Davis has also worked with local housing complex owners to assist them in establishing isolation/quarantine space within their properties.

SHCS staff will notify and consult with each individual for health care, symptom monitoring and contact tracing and support will be provided by SHCS and Student Housing and Dining Services. Support will include health care, housing, dining, instructional support and other services as needed.

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What should I do if someone I know has COVID-19?

The campus has a reporting process by which it reviews confirmed cases of COVID-19 and responds to those concerned about a member of the campus community having COVID-19, whether on or off campus. Employees and students at the Davis campus must report a COVID-19 diagnosis, as well as any positive test result received by someone with whom they share a residence. Follow this brief guidance to report a positive case or concern to by emailing reportcovid@ucdavis.edu.

You can report possible COVID-19 cases by using the campus reporting protocol.

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What should I do if someone in my household is sick with possible COVID or has been diagnosed with COVID?

Students who may have had contact with someone who tests positive for COVID-19 or who have been diagnosed with COVID-19 should call Student Health and Counseling Services at 530-752-2349 for an appointment with an RN or provider, during which they will be evaluated and given direction consistent with public health recommendations. Depending on their situation, the student may be moved to a quarantine space, asked to self-quarantine in their current living space, or asked to monitor their health.

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Will parents be allowed to come pick up their students in residence halls if they become ill with COVID-19?

If a UC Davis student is quarantined or isolated, they must remain within their rooms for the duration of the quarantine or isolation in compliance with state and county public health guidance from July 24. The campus will provide isolation rooms and food services for students living in on-campus housing. One of the purposes of the quarantine or isolation is to prevent any potential, further spread of COVID-19. This guidance may change based on guidance from county and state quarantine and isolation mandates.

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Will suspected cases of COVID-19 be shared to help eliminate concerns about possible risks to others?

For the health of our community, the campus has a reporting process by which we review confirmed cases of COVID-19 and respond to those concerned about a member of the campus community having COVID-19, whether on or off campus. Employees and students at the Davis campus must report a COVID-19 diagnosis for themselves or someone with whom they share a residence. Follow this brief guidance to report a positive case or concern by emailing reportcovid@ucdavis.edu.

A team of medical and administrative staff has been established to offer guidance to the affected individual and ascertain risk to the campus and appropriate steps, while continuing to balance the need for privacy.

Anyone identified within our campus community as being at risk of exposure from these individuals will be notified if they need to quarantine and/or self-monitor for symptoms.

A website provides some basic information about reported cases for the Davis campus and their status.

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Will flu shots be required of students, academic personnel and staff? Why?

Visit the UC Davis Flu Vaccination Information page to learn more about the influenza vaccination requirement and flu clinics that will be provided on campus in September and October.

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What are the benefits of getting the flu shot?

Benefits of the flu shot include:

  • It can keep you from getting sick with the flu.
  • If you do get the flu after getting the flu shot, the symptoms are likely to be less severe.
  • Aside from helping you stay healthy, the flu shot also reduces the chances of you having to see your healthcare provider for flu-related concerns, which helps our healthcare system have resources available during the COVID-19 pandemic.
  • It helps protect the people around you who are more vulnerable to serious flu illness.
  • For more information on flu shot benefits, see the Centers for Disease Control and Prevention's (CDC) website.

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Does the flu shot work?

According to the CDC, recent studies show that flu shots ​generally reduce the risk of flu illness by between 40% and 60%. This varies from person to person and season to season. Even if someone gets the flu shot and still gets the flu, several studies have shown that people who get the flu shot do not get as sick as people who do not get the flu shot.

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